Accessibility Statement

Consumer Health Coalition (CHC) has made every effort to create a Web site that is accessible to individuals with disabilities, as well as those using a range of computer technology and browsers.

Key Accessibility Features

CHC’s Web site contains the following key accessibility features:

Descriptive alternative text for all graphics

Alternative tags, or ‘Alt tags,’ show up when images do not appear. Alt tags can also be read by ‘speaking browsers’ for people with visual impairments. This allows those with visual impairments or slow Internet connections to understand what types of images are used on the site even if they cannot see the images.

Consistent and clear link names

On this Web site, the title of a document or article is used as the link in almost all cases. This allows users to see the most important information in the link and avoids uninformative link names, such as ‘Click here.’
Clear navigation and screen presentation

A consistent format has been used across the entire Web site. This allows users to grasp the navigation quickly and understand where they are as they move through the site. This includes the use of an intuitive hierarchy of menu items and headings which can be interpreted identically whether the site is viewed with or without associated style (page layout), backgrounds and images.

No frames

This site does not use frames, which can create a number of accessibility problems for regular users as well as those who are visually impaired. It is often difficult to ‘bookmark’ and print the page you want when frames are in use, and users with speaking browsers cannot easily navigate through a frame-based Web site.

No client-side image maps or automatic redirects

Image maps and auto redirects are not used on the CHC site in order to improve usability for those with non-traditional browsers.

Static screen size

This Web site was created to fit within a monitor resolution of 1024 x 768 pixels. For increased readability, and to ensure access by users with monitor resolutions as small as 640 x 480 pixels, the primary content area of the website was designed not to exceed a line-length of 520 pixels.

Relative font sizes and line spacing

Font-sizes for this website are defined relative to the user’s native font-size preference. While unwanted changes in display may occur for significant font-size increase or decrease, every effort has been made to ensure that the adjustment of font-size does not distort the user experience by moving images and backgrounds or creating overflow of text from defined content spaces.

Browser Compatibility

Every attempt has been made to have our site display in as many browsers as possible. At a minimum, sites should work correctly using:

  • Internet Explorer 6.0 or higher (Windows platform);
  • Mozilla FireFox 2.0 or higher (Windows platform); and
  • Safari 2.0 or higher (Macintosh platform).

Common Web Accessibility Problems and Solutions

I’m getting javascript errors.

You are likely using an old Web browser. You may update to a newer browser for free. The leading free browsers include:

I can’t read some of the attachments on the Web site

If you cannot read a certain type of attachment, look at the name of the file, specifically the three letters at the end of the filename. Find the proper type of file below to learn how you may read the attachment.

  • Adobe Acrobat (.pdf at the end of the filename): Download the free Adobe Acrobat reader.
  • Microsoft Word (.doc at the end of the filename): Purchase Microsoft Word, or open the file in another word processing program by converting it from Microsoft Word.
  • Microsoft PowerPoint (.ppt at the end of the filename): Purchase Microsoft PowerPoint.
  • Microsoft Excel (.xls at the end of the filename): Purchase Microsoft Excel, or open the file in another spreadsheet program by converting it from Microsoft Excel.

The text on the screen is too small to read.

If you are having trouble reading the text on your screen, you may use the CHC website’s built in text-size adjustment tools located near the top of each page.

You may also change your computer’s settings to make the text larger. To do this, follow these simple instructions (for PC users):

  1. Go to browser menu View, then find option “Text size”
  2. Text size will have several options to modify size of your website text. You will have options to make font larger or smaller.
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