CHC Helpline

Call the CHC Helpline: (412) 456-1877

Consumer Health Coalition experts are here to assist you with applying for and navigating public health insurance programs, including Medical Assistance, CHIP, and the Affordable Care Act or “Obamacare.” Our services extend throughout Southwestern Pennsylvania.

To reach CHC’s Helpline:

  • Call 412-456-1877, or
  • Visit to submit your contact information directly to CHC online.

If you provide us with your contact information, a CHC enrollment specialist will be in touch with you promptly. All of our services are provided at no cost!

If you prefer, an appointment can be made for one-on-one in-person assistance at our office.  

Helpline staff also assists families with renewing their health coverage, reaching their caseworkers to resolve issues, applying for free and low-cost pharmaceutical programs, and navigating patient assistance programs.

Help is also available in Spanish. Call 412-456-1877  x205

Consumer Health Coalition provides assistance with the highest standards for quality and privacy. CHC’s Privacy Policy Form


Allegheny County Resources for the Underinsured and Uninsured:


Apply for benefits or renew your coverage online through Compass:

Compass logo



Find additional resources for the uninsured or underinsured with Allegheny County Health Department’s Guide to Health Care Resources in Allegheny County.

This guide is a comprehensive listing of all the local health care centers and clinics that will see people without insurance or who have very high annual deductibles.  It also includes information about low cost dental services, prescription assistance programs, mental health resources, transportation, and much more. The Guide can be downloaded from the Allegheny County Health Department’s website at


100% Pledge Organizations

Breakfast-March-2009 CHC works to connect at-risk individuals and families to health insurance and resources through the help of our community partners. This proven best practice is called our 100% Pledge Campaign. Community organizations simply ask their clients if they have health insurance coverage. If they are uninsured or underinsured, the organization simply refers the individual or family to CHC’s helpline for assistance via a simple paper fax referral form.  Referrals are contacted quickly, within two business days.  Staff is also available to host enrollment days at your site to provide one-on-one assistance, attends community outreach events to distribute information on our services, and is available

Pledge Organizations receive a free training with our staff to learn about health coverage options for the uninsured and to learn more about  CHC’s free helpline services.  Additionally, they receive a 100% Pledge Desk Reference.  The desk reference includes information on free and low-cost health centers; information on free preventive services (i.e. mammogram voucher programs); and information on public health insurance programs.   The desk reference also includes valuable phone numbers for County Assistance Offices, Medical Assistance and CHIP Providers, flyers, brochures, and referral forms.

To become a 100% Pledge Partner, please contact Leslie Bachurski at 412-456-1877 x200.

Tracking Barriers to Health Care: Issues Affecting Individuals with Limited English Proficiency

This report identifies and documents barriers barriers to health care experienced by Limited English Proficiency consumers.

The evidence documented represents times when clients, or advocates working along with clients, faced clear barriers in client care, which triggered the need for assistance. In many cases, clients’ civil rights were violated (i.e. lack of informed consent and lack of interpretation services.) Under Title VI of the Civil Rights Act, all health care providers who receive federal funding must provide meaningful access to their programs for persons with limited English proficiency.

This report is meant to serve as a public education tool and for use in advocacy efforts to address and eliminate barriers and to promote positive change.

©2017 Consumer Health Coalition.
All rights reserved.

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